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. Tennyson Graphics International Pty Ltd Privacy Policy Tennyson Graphics International Pty Ltd understands that the privacy of your personal details, and the security of your transactions with us, is of paramount importance to you. Tennyson Graphics International Pty Ltd has therefore adopted data protection policies with respect to your privacy and security. Tennyson Graphics International Pty Ltd's Privacy Policy sets out the rules to be abided by when dealing with personal information collected from individuals and companies in the course of our business. We have based our policy upon the Internet Industry of Australia's (IIA) draft Privacy Code of Practice, which adopts internationally recognised Privacy protection standards (such as the 'Safe Harbour' principles required by most European countries). The IIA Code also covers the requirements of the new Australian Privacy legislation. In order to ensure that we meet and maintain our Privacy standards, we have appointed a Privacy Officer. Should you wish to contact us in relation to any privacy matter, please email us at info@tennysongraphics.com.au. We may make alterations or additions to this policy from time to time. Should we do so, we will update the policy on our web site. What Information is Collected? Through our website, Tennyson Graphics International Pty Ltd requests information about you, such as your name, address, telephone number, email details of your primary and secondary contacts and your barcode information. In addition to the information you specifically provide above, Tennyson Graphics International Pty Ltd operates statistics gathering software on its web site to collect information about the number of visitors coming to the site. No identifying information is collected by this software. The software records the IP address of the visitor only. We use this information to improve our own technical structure and performance, and to determine which areas of our web site are most popular. We also use 'cookies'. Cookies are pieces of information that a web site can transfer to an individual's computer in order to allow that web site to store information about user preferences. We use cookies which expire once the visitor leaves our web site. Cookies are used to collect session ID's. It is possible to adjust your internet browser to refuse cookies, but you may find that this reduces the functionality of this site. How Do We Use Personal Information We Have Collected? We collect and use your personal information to operate our web site and deliver our services to you. We will use your personal information to provide you with our products and services. We may use your personal information to: contact you in relation to special offers, strictly from Tennyson Graphics International Pty Ltd; identify the source of new customers to Tennyson Graphics International Pty Ltd; monitor and address complaints, other feedback, and to resolve disputes; in the case of credit cards, to bill you for services; and in the case of ABNs (Australian Customers Only), to verify your identity. We will treat all information we collect from you as strictly confidential. Tennyson Graphics International Pty Ltd does not rent or lease its customer lists to third parties. We will not reveal, disclose, sell, distribute, rent, licence, share or pass onto any third party (other than those who are contracted or supply services to Tennyson Graphics International Pty Ltd) any personal information that you may have provided to us unless we have your express consent to do so, other than in the circumstances set out in the next paragraph. We will disclose your personal information, without notice or your consent, only if: we are required to do so by law or in the good faith belief that such action is necessary to conform with the laws, applicable code of   conduct or legal process served on us in relation to our business or web site; to protect and defend the rights or property of Tennyson Graphics International Pty Ltd; if we consider it necessary to do so in order to enforce or apply the terms of any of our agreements with you; if we sell our business or part of it; and in extreme circumstances, to protect the personal safety of users of Tennyson Graphics International Pty Ltd's services, its web site, our staff or the public. Security Tennyson Graphics International Pty Ltd has implemented security features in our database to protect your personal information from unauthorised access. We maintain our servers in a controlled, secured environment. Only staff that need to have access to your personal information in order to perform their job function are authorised to access the database. Constant changes to the Internet and technology mean that we cannot guarantee that data transmission will be 100% secure, or safe from attack by unauthorised intruders. Complaints If you have a complaint about any aspect of our Privacy procedures, please contact our Privacy Officer on info@tennysongraphics.com.au. We will deal promptly with your complaint. If we cannot resolve the complaint to your satisfaction within a reasonable time, you or we may refer the complaint to the Privacy Commissioner. .   Copyright All text, downloadable charts and selected graphics are Copyright © 20004-2005 Tennyson Graphics International Pty Ltd. All rights reserved. Any unlawful duplication or use of text, downloadable charts or selected graphics herein is covered by international copyright legislation and is strictly prohibited without prior written permission from Tennyson Graphics International Pty Ltd. All other company names, product names and company logos mentioned herein are the trade marks of their respective owners. Some barcode information has been provided courtesy of GS1 Australia. ..   Disclaimer The information on the Tennyson Graphics International Pty Ltd web site is provided for general informational purposes only and is not intended to replace or in any way substitute for professional advice. In this regard visitors to this site should make their own assessment as to the accuracy of the information contained herein and seek their own direct advice.   While the Tennyson Graphics International Pty Ltd attempts to ensure the information it provides is correct, Tennyson Graphics International Pty Ltd, and their directors, officers or agents makes no claim or warranty as to the accuracy, completeness, relevance or reliability of the information contained herein and Tennyson Graphics International Pty Ltd disclaims all responsibility and liability for any direct or indirect loss or damage which may be suffered by any recipient or visitor using this web site.   The information, software, products, and services published on this web site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. Tennyson Graphics International Pty Ltd may make improvements and/or changes in this web site at any time. Tennyson Graphics International Pty Ltd make no representations about the suitability of the information, software, products, and services contained on this web site for any purpose. All such information, software, products, and services are provided 'as is' without warranty of any kind.   Tennyson Graphics International Pty Ltd hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. In no event shall Tennyson Graphics International Pty Ltd be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this web site or with the delay or inability to use this web site, or for any information, software, products, and services obtained through this web site, or otherwise arising out of the use of this web site, whether based on contract, tort, strict liability or otherwise, even if Tennyson Graphics International Pty Ltd or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.